LLBO

(218)-335-8200 Phone
(218) 335-8309 Fax

Mailing Address
190 Sailstar Dr NW
Cass Lake, MN 56633

Physical Address
190 Sailstar Dr NW    
Cass Lake, MN 56633

Hours of Operation

Monday - Friday
8:00 a.m. - 4:30 p.m.

Printables

webNotice

New LLBO Debit Card Information 

Frequently Asked Questions

How do activate/register my card?

  • Instructions for registration are included in the card envelope
  • Contact customer service by calling the number printed on the back of the card and follow the prompts
  • Use the Rapid!Access app
  • Log on to the cardholder website – www.rapidfs.com

How do I update my address/ other personal information?

Address can be updated online, through the mobile app, or by calling customer service at the number on the back of the card

What are the fees and limits?

*See Schedule of Fees

Daily transaction limit:

  • $1,000 for ATM withdrawals
  • Over the counter cash withdrawal $5,000

How do I check my balance and transaction history?

Balances can be checked online through the website, via the mobile app or by calling the number printed on the back of the card.

How do I change my PIN?

Contract Rapid PayCard at the number printed on the back of the card. This is the only way to change the PIN

How do I report a lost/stolen card?

Contact customer service by calling the number printed on the back of the card and follow the prompts

How do I add money to my account?

  • Direct Deposit
  • Mobile check deposit through Ingo
  • Load cash at GreenDot or MoneyGram locations
  • Transfer funds from another bank account
  • Can be loaded at any WalMart location

Can I use my debit card immediately?

Initially band members will be issued “instant issue” cards that will already have their funds loaded to the card.

How do I get a personalized debit card instead of the instant issue card originally issued to me?

Call customer service at the number on the back of the card and request a personalized card.

Who do I contact if my economic assistance payment is not showing up on my balance?

Charity Veaux 218-335-4429 or Sharon Kotla 218-335-3009

Once an LLBO payment is deposited to my card, how long does it take to become available to spend

Funds will become available immediately after the deposit is made.